Privacy Policy
1. Introduction
Welcome to Walker & Co. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.walkerandco.ie (the "Site"). By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this privacy policy, please do not access the Site.
2. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data: Personally identifiable information, such as your name, email address, phone number, and any other information you voluntarily provide to us when you book a call or use our services.
Service Data: Information related to your use of our services, such as your service preferences, appointment history, and any other details relevant to the services you purchase.
Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This also includes data collected through Google Analytics.
3. Use of Your Information
We use the information we collect in the following ways:
To Provide and Manage Services: To schedule and manage your appointments, provide the services you request, and process transactions.
Communication: To send you emails regarding your account or order, respond to your enquiries, and send you updates about our services.
Personalisation: To create a personalised experience on our Site, including personalised service recommendations and marketing messages.
Improvement and Analysis: To monitor and analyse usage and trends to improve our Site and services, using tools like Google Analytics.
Compliance and Protection: To comply with legal obligations, resolve disputes, and enforce our agreements.
4. Disclosure of Your Information
We may share your information under the following circumstances:
With Service Providers: We may share your information with third-party service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Use of Google Analytics
We use Google Analytics to collect information about your use of the Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to coming to the Site. We use the information from Google Analytics to improve our Site and services. Google Analytics collects only the IP address assigned to you on the date you visit the Site, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
7. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 13, please contact us at emma@walkerandco.ie.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.
9. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Walker & Co.
Email: emma@walkerandco.ie
